Stakeholders

Working together

ConnectEd works with a number of government and non-government agencies, involved in developing education resources, providing referrals and consumer policy. Our major stakeholders include:

Department of Human Services

ConnectEd is funded by the Department of Human Services (formerly the Department for Communities and Social Inclusion) through its Affordable Living Strategy.

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Department for Energy and Mining

The Government of South Australia’s Energy Advisory Service provides free, independent information on a range of energy topics, including:
- help saving energy at home
- understanding your energy bills and meters
- how to calculate appliance running costs
- links to services that can help you if you have trouble paying bills
- general information about energy efficient home design and renewable energy technology, like solar photovoltaic systems and battery storage.

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Energy Made Easy

The Energy Made Easy website provided by the Australian Energy Regulator, is an independent comparator website which compares all current energy plans from retailers offered in Australia. It also offers plenty of resources on utilities, energy contracts and the energy market.

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Energy and Water Ombudsman of South Australia

The Energy and Water Ombudsman SA facilitates the prompt resolution of complaints and disputes between consumers of electricity, gas and water services and retailers by providing a free, independent, accessible, fair and informal service to consumers.

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SACOSS

SACOSS is the South Australian Council of Social Service, the peak body for the non-government health and community services sector in South Australia. SACOSS advocates for vulnerable energy consumers and provides policy input to government on matters important to energy consumers.

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SAFCA

The South Australian Financial Counsellors Association is the state-wide professional peak body for financial counsellors.

Financial counsellors assist South Australians in financial difficulty by providing information, support and advocacy for their clients. Their services are free, independent and confidential.

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