South Australians now spend more on telecommunications than on electricity, according to SACOSS.
In light of the increasing costs of telecommunication services and confusion for consumers about the types of plans available and less than transparent provider billing practices, ConnectEd is now offering community worker training and public information sessions on mobile and internet services. The content covers the following topics:
Technology and Connectivity
Choosing a Plan
Understanding Bills and Usage
Hardship and Consumer Protection
Security
Accessibility.
Please get in touch with ConnectEd if you wish to find out more about these sessions. Check out the events pages or go to the Contact Us page to send a message.
We have also produced the resource ‘Telcos Checklist: getting the most out of your mobile‘ to help consumers navigate the telecommunications market and tackle issues such as pre-paid or post-paid plans, pros and cons of bundling telecommunication services, data usage tips, hardship, complaints and more. You can download the free resource here.
