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Checklist – helping you help clients

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This checklist, specifically designed for community workers, ticks off all the questions to ask and things to think about when assisting clients experiencing hardship associated with electricity, gas or water. Is the client receiving the state energy discount? Is it an actual or estimated bill? Check the average daily usage – how does their usage compare to the benchmark for their household size? … These and more tips and questions including useful links can be found on the Checklist – helping you help clients.