News

31 March 2020

Minister calls for hardship measures from retailers

The Federal Energy Minister, Angus Taylor, has asked energy companies to apply their hardship provisions to people affected by the COVID-19 crisis.

31 March 2020

Telco initiatives – response to Covid 19

Big 3 telecommunications providers have announced responses to the COVID-19 situation. Telstra is providing home broadband customers with unlimited data until 30 April. Post-paid customers can apply for an extra 25GB of data, and some pre-paid customers can apply for an extra 10GB.

16 December 2019

South Australia’s Virtual Power Plant Schemes

A Virtual Power Plant (VPP) consists of a network of solar+battery systems installed across the electricity system (in homes, for instance), which can be remotely controlled by the VPP operator to provide power from those systems to the grid, either when wholesale prices are high or when the grid frequency needs to be stabilised.

13 December 2019

Competition in the mobile phone sector

In Australia, there are only three physical mobile phone networks (signalling towers, repeaters etc), owned by Telstra, Optus, and Vodafone. However, since the launch of Virgin Mobile in 2000, a growing list of Mobile Virtual Network Operators (MVNOs) has created a much more competitive market, by purchasing access to those networks and passing that on to customers at competitive prices.

10 December 2019

Observations on the DMO

The Australian Energy Regulator, following a request from the Federal Minister for Energy, implemented a Default Market Offer (DMO) from 1 July 2019. These DMOs have replaced the retailer-determined standing offers previously available. The Default Market Offer regime has been in place for 3 months now, allowing for a few observations:

10 July 2019

SA Water Accessibility Initiative

SA Water has announced a scheme which aims to make essential water services more easily accessible to all South Australians, particularly those living with disability. The scheme seeks to apply Universal Design Principles, which recognise that anyone can find themselves living with an impairment which makes it difficult to do what a fully fit and able person may be able to do. Universal Design aims to create products or processes that include as many people as possible in the first instance, and are also easily customisable to the needs of particular users.