20 April 2022
Exclusive to Uniting Communities Home Energy Services team
18 February 2021
The recent SACOSS "Working to Make Ends Meet" conference highlighted the importance of telecommunications to those people living below the poverty line, whose income mainly comes from wages.
During the COVID-19 pandemic, the Australian Energy Regulator (AER) has asked for more frequent information from energy retailers regarding customer debt, payment, and hardship plans.
The Australian Energy Regulator (AER) continues to monitor and advise the energy industry through the global COVID-19 pandemic, publishing a third Statement of Expectations of energy businesses.
The impacts of a 2014 change to the electricity rules intensified from 1 July 2020, with SA Power Networks now applying new Time of Use network tariffs to residential customers with smart meters.