New Electricity and Gas Usage Benchmarks

Every three years, the Australian Energy Regulator publishes updated energy usage guidelines for residential customers, so that people can compare their usage against similar households in their area.

Electricity retailers are required to provide this information on bills, and for the first time this year, figures have been published for gas usage, with gas retailers encouraged to add this information to bills.

The results are published on the AER website in a detailed report, taking into account the climate zones of survey respondents, and whether or not they have a swimming pool or a gas space heater. The report shows that a one-person household in the Adelaide area averages about 8 kWh/day of electricity use; an extra person adds about 4 kWh/day to that usage, and the third and fourth people each add about 2 kWh, with a fifth person adding less than 1 kWh/day, with the lowest use in summer and the highest in winter.

Having a pool will, on average, cost a household almost 10 kWh/day extra.

Gas usage figures similarly show a range of usage from 12 MJ/day for a single person in summer, all the way up to 150 MJ/day for a large household using gas heating through winter.

The new usage benchmarks will be incorporated into the Energy Made Easy website, and used on bills from 30 March 2018.

SA Concessions Energy Discount Offer – “SACEDO”

2019 Update: Recipients of the SA Energy Concession are eligible for a special discounted Origin Energy electricity offer, which has recently been renegotiated by the SA Government. ConnectEd examines what the offer means for concession holders.

Energy Concession holders are not obliged to switch to the Origin “Value” deal – they can choose to stay with their current retailer, or choose a different deal. The deal now includes a 20% discount (up from 18% last year), though Origin can still change the tariffs or supply charge if they decide it’s necessary.

The offer does deserve consideration – the prices appear to be quite competitive with other offers, particularly as the discount is applied to the daily supply charge as well as usage, and is not conditional on paying on time; this may take the pressure off payment concerns for a number of clients.

Customers should keep in mind that if they already have a generous hardship plan agreement in place with a different retailer, or if they have an outstanding debt, switching to this offer would result in cancellation of that agreement and make the debt payable – a Financial Counsellor can help to negotiate to pay it off over time. However, particularly if such a customer is already with Origin Energy, this offer may be worth accepting.

Customers with solar systems should be aware that the Distributor Feed-in Tariff of 44 c/kWh for eligible systems, and the Origin Retailer Feed-in Tariff of 10 c/kWh both apply to this contract offer.

We have prepared a table to make it easier to compare the tariffs and supply charge with other available offers, including the base price, discounted price and final price including GST:

South Australian Concessions Energy Discount Offer (SACEDO)
Origin Energy “Value” offer – 20% off usage AND supply
Price in cents Base Price less 20% discount Final Price inc. GST
Daily supply charge 82.12 65.70 72.27
First 10.9589 kWh/day 36.38 29.10 32.01
Balance 38.84 31.07 34.18
Controlled Load (off peak) 19.06 15.25 16.78
Retailer Solar Feed-in Tariff 10.00


Origin Energy also offer a “Value” offer on gas to SACEDO customers, which provides 11% off gas usage and supply charges.

Do you have a client story about the Concessions/Origin offer? Share it with us.