About ConnectEd

Energy, water, and telecommunications are essential to running a household – they enable cooking, cleaning, and connections.

But when these services really stretch the budget, who can help?

ConnectEd offers help

ConnectEd aims to increase knowledge, skills and resources for community members to manage their essential household utilities, including electricity, gas, water and communications. ConnectEd staff work with community members to understand bills, identify opportunities to use less and save, look for better deals, and talk with utilities companies to get a better, fairer outcome.

ConnectEd provides

  • training for community sector workers and volunteers that enables workers to provide better assistance to their clients and community members
  • information and education sessions for members of the public who want to learn how to manage their utilities better
  • one-on-one assistance when things are tough. Financial Counsellors help people to manage their debts, talk to creditors, and apply for other assistance
  • for eligible clients of ConnectEd, home visits from energy advisors to conduct energy assessments and deliver tailored energy advice.

ConnectEd partners

ConnectEd is delivered across South Australia by partners UnitingCare Wesley Bowden, Uniting Communities, and Uniting Country SA, with funding from the State Government Department of Human Services. ConnectEd builds on the partners’ experience of delivering the Utilities Literacy Program (2013-2017), as well as other utilities-related programs.